Privacy

PRIVACY POLICY
Last Updated: Nov 22, 2024

UMUT DEMIRCI ("Company," "we," "us," or "our"), a sole proprietorship operating in Türkiye. This Privacy Policy explains how we collect, store, use, and share ("process") your personal information when you use our services ("Services"). These include but are not limited to:
Downloading and using our mobile app, Aura dating ai assistant, or any other applications linking to this Privacy Policy.
Interacting with us through sales, marketing, or events.

Questions or Concerns?
We encourage you to read this Privacy Policy to understand your rights and choices. If you do not agree with our practices, please refrain from using our Services. For further clarification, feel free to contact us at hello@auramobileapp.com

KEY HIGHLIGHTS
This summary outlines the core elements of our Privacy Policy. For more details, click the provided links or navigate to the relevant sections in our Table of Contents.

What personal information do we collect?
We may collect personal information based on your interactions with Aura, including the features you use and the choices you make.

Do we process sensitive personal information?
No, we do not process sensitive personal data.

Do we receive third-party information?
We do not collect any information from third parties.

How do we use your information?
Your data is processed to deliver, improve, and secure our Services, communicate with you, and comply with legal obligations. Additional uses may occur with your consent.

When and with whom do we share your data?
We may share information with certain third parties under specific circumstances.

How do we ensure your information is safe?
We use advanced technical and organizational measures to protect your data. However, no system can guarantee absolute security from unauthorized access.

What are your rights?
Depending on your location, you may have specific rights regarding your personal information.

How can you exercise your rights?
The simplest way to exercise your rights is to contact us directly. Requests will be handled in compliance with applicable privacy laws.
For additional insights into our practices, review our complete Privacy Policy below.

TABLE OF CONTENTS
INFORMATION WE COLLECT
HOW WE PROCESS YOUR INFORMATION
LEGAL BASES FOR PROCESSING YOUR INFORMATION
SHARING YOUR PERSONAL INFORMATION
OUR POLICY ON THIRD-PARTY WEBSITES
USE OF COOKIES AND TRACKING TECHNOLOGIES
INTERNATIONAL DATA TRANSFERS
DATA RETENTION POLICY
SECURITY MEASURES
DATA COLLECTION FROM MINORS
YOUR PRIVACY RIGHTS
DO-NOT-TRACK FEATURES
POLICY UPDATES
CONTACT INFORMATION

1. INFORMATION WE COLLECT
Information You Provide Directly
In Summary: We collect personal data that you voluntarily share with us.
We collect information you provide when expressing interest in our Services, engaging in activities on our platforms, or reaching out to us directly.
Personal Details You Share:
The data we collect depends on your interactions with us and the Services you use. This may include:
Images and related text for generating personalized responses (e.g., suggestions).
Your name and email address if you contact us.
Sensitive Information:
We do not process sensitive data.
Payment Information:
If you make a purchase, we collect payment details such as your payment method and security codes. Payment information is securely stored by Apple and Google. For more, see their privacy policies:
Apple Privacy Policy
Google Privacy Policy.
App-Specific Data:
When using our apps, we may collect:
Mobile Device Information: Includes device ID, model, operating system, browser type, and IP address.
Push Notifications: We may request permission to send you notifications. You can disable these in your device settings.
This information ensures smooth app functionality, enhances security, and supports analytics and troubleshooting efforts.
Disclaimer on Uploaded Data
"Any data, including text, images, or other content uploaded by users, remains the property of the user. We do not claim ownership of such content and do not accept liability for its accuracy, legality, ethicality or misuse by third parties."
Automatically Collected Data
In Summary: Some information, such as device and browser details, is automatically gathered.
When using our Services, we automatically collect technical data such as:
Log and Usage Data: Includes IP address, browser type, usage timestamps, and error reports.
Device Data: Covers details about your device, like hardware specs, carrier information, and system configurations.
Location Data: Includes GPS-based or inferred location data, depending on your device settings. Opting out of location tracking may limit certain functionalities.
We also use cookies and similar technologies for analytics and performance improvements.

2. HOW WE PROCESS YOUR INFORMATION
In Summary:
We handle your information to deliver, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. Additionally, we may process your data for other purposes with your explicit consent.
The processing of your personal information depends on your interactions with our Services and includes:
Providing Services: We use your data to deliver requested services efficiently.
Customer Support: Your information helps us respond to inquiries and resolve issues.
Administrative Communications: We may send you updates about our Services, terms, policies, and other relevant information.
Order Management: We process data to manage your orders, payments, returns, and exchanges.
Feedback Requests: Your information may be used to request feedback and evaluate your experience with our Services.
Service Security: We process data to maintain the security of our Services, including monitoring for fraudulent activities.
Usage Trends Analysis: Your usage data helps us improve the Services by identifying patterns and trends.
Marketing Campaign Effectiveness: We analyze data to ensure our promotional efforts are relevant to your interests.
Vital Interests: We may process your information to protect your safety or that of others in critical situations.

3. LEGAL BASES FOR PROCESSING YOUR INFORMATION
In Summary:
We process your personal data only when we have a valid legal basis, such as your consent, a legal obligation, a contractual requirement, or a legitimate business interest.
If You Are in the EU or UK
Under the GDPR and UK GDPR, we rely on the following legal bases:
Consent: Processing occurs with your permission, which you can withdraw at any time.
Contractual Obligations: We process data to fulfill contracts with you or to prepare to enter into one.
Legitimate Interests: Data may be used to pursue our business objectives, provided they do not override your rights. Examples include:
Enhancing user experience through service analysis.
Supporting marketing initiatives.
Detecting and preventing fraudulent activities.
Diagnosing issues within the Services.
Legal Obligations: Data may be processed to comply with laws, cooperate with authorities, or provide evidence in legal proceedings.
Vital Interests: We process information to protect the safety of individuals in emergency situations.
If You Are in Canada
We may process your information under the following circumstances:
Express or Implied Consent: Data may be processed with your explicit or inferred permission, which you can revoke at any time.
Without Consent (Exceptional Cases): In rare cases, we may process information without consent if:
It is in the individual’s interest and consent cannot be obtained promptly.
It aids investigations or fraud prevention.
It relates to legal obligations, business transactions, or public interests.
It involves publicly available data or journalistic, artistic, or literary purposes.

4. SHARING YOUR PERSONAL INFORMATION
In Summary:
We share information only in specific situations and with authorized parties, as detailed below.
Authorized Third Parties
We may share data with vendors, service providers, contractors, or agents who perform services on our behalf. These third parties are contractually obligated to:
Use your data only as instructed.
Safeguard your data.
Retain data for a limited duration as specified.
Examples of third-party services we may use include:
Cloud Computing Providers
Communication Tools
Payment Processors
Order Fulfillment Services
Analytics Platforms
Website Hosting Services
Product Design Tools
Other Sharing Scenarios
Business Transfers: Data may be shared during negotiations or completion of mergers, acquisitions, or other business transitions.
Affiliates: We may share information with parent companies, subsidiaries, or other affiliated entities under this policy.
Business Partners: Partners may receive information to offer joint products, services, or promotions.
Offer Walls: Third-party offer walls in our apps may collect data such as user IDs to ensure accurate rewards for completed offers. When engaging with these offers, you will leave our platform and interact with external websites.

5. OUR POLICY ON THIRD-PARTY WEBSITES
In Summary:
We are not responsible for the privacy or security of information you provide to third parties that are not affiliated with our Services, even if they are linked to or advertised within our platform.
Our Services, including features like the offer wall, may contain links to external websites, online services, or mobile applications. These third-party platforms operate independently from us and may have their own privacy policies and practices. We do not guarantee the safety or reliability of information you share with these third parties, and we are not liable for any loss or damage arising from their use. Including a link to a third-party platform does not imply endorsement or partnership. To protect your information, you should review the privacy policies of these third-party platforms and contact them directly with any concerns.

6. USE OF COOKIES AND TRACKING TECHNOLOGIES
In Summary:
We use cookies and similar technologies to collect and store information.
We may utilize tools like cookies, web beacons, and pixels to enhance user experience and gather data. For detailed information about how we use these technologies and how you can manage your preferences, refer to our Cookie Notice.

7. INTERNATIONAL DATA TRANSFERS
In Summary:
Your information may be transferred, stored, and processed in countries outside your own.
Our servers are located in the United States. If you access our Services from outside the U.S., your data may be transferred and processed in the U.S. and other countries by us or authorized third parties (refer to "When and With Whom Do We Share Your Personal Information?" above).
For EEA and UK Residents
Countries outside the European Economic Area (EEA) and the United Kingdom (UK) may not have data protection laws as robust as those in your region. However, we implement measures, such as the European Commission's Standard Contractual Clauses, to ensure your data is protected in compliance with European data protection regulations.
Details about these safeguards or copies of our Standard Contractual Clauses are available upon request.

8. DATA RETENTION POLICY
In Summary:
We retain your information only for as long as necessary to fulfill the purposes outlined in this notice or as required by law.
Your personal data will be stored only for as long as it serves the purposes stated in this Privacy Policy, unless a longer retention period is required by legal, tax, accounting, or other regulatory obligations.
Once your data is no longer needed for business purposes, we will either delete or anonymize it. If deletion or anonymization is not possible (e.g., due to backups), we will securely store your data until it can be deleted.

9. SECURITY MEASURES
In Summary:
We employ robust security measures to protect your personal data but cannot guarantee absolute security.
We have implemented industry-standard technical and organizational safeguards to secure your personal information. However, no system is completely immune to breaches. While we work diligently to protect your data, unauthorized access, hacking, or other breaches are always a risk.
You are responsible for ensuring that you use our Services in a secure environment and are aware of the risks associated with transmitting data online.

10. DATA COLLECTION FROM MINORS
In Summary:
We do not knowingly collect or market to individuals under 18 years old.
Our Services are not intended for children under 18. By accessing the Services, you confirm that you are at least 18 or the parent/guardian providing consent for a minor. If we discover data from individuals under 18, we will promptly delete it and deactivate their accounts.
If you believe we may have collected information from someone under 18, please contact us immediately at hello@auramobileapp.com so we can address the issue.

11. YOUR PRIVACY RIGHTS
In Summary:
Depending on your location, such as the European Economic Area (EEA), United Kingdom (UK), or Canada, you may have enhanced rights to access and control your personal data. You can modify or terminate your account at any time.
Your Rights
In certain regions (e.g., EEA, UK, Canada), data protection laws grant you the following rights:
Access: Request access to and a copy of your personal information.
Rectification or Deletion: Request correction or deletion of your data.
Restriction: Request limited processing of your information.
Data Portability: Request your data in a transferable format.
Objection: In some cases, object to the processing of your personal information.
To exercise these rights, contact us using the details in the section “How Can You Contact Us About This Notice?” below. We will review and respond to your request in compliance with applicable laws.
EEA or UK Residents
If you believe your data is being processed unlawfully, you have the right to file a complaint with your local data protection authority. Contact details can be found here.
Swiss Residents
Contact information for the Swiss data protection authorities is available here.
Withdrawing Consent
If we process your information based on your consent, you may withdraw it at any time. Contact us using the information in “How Can You Contact Us About This Notice?” below. Please note, withdrawing consent does not affect the legality of prior processing or processing based on other lawful grounds.
Cookies and Similar Technologies
Most browsers are set to accept cookies by default. You can modify your browser settings to delete or reject cookies. Note that disabling cookies may affect certain features or functionality of our Services. For more on opting out of interest-based advertising, visit http://www.aboutads.info/choices/.
For questions about your privacy rights, email us at hello@auramobileapp.com

12. DO-NOT-TRACK FEATURES
In Summary:
We currently do not respond to Do-Not-Track (DNT) signals due to the absence of a standardized technology.
Most browsers and mobile systems include a DNT setting to signal your preference not to be tracked online. Since there is no uniform standard for recognizing these signals, we do not respond to them at this time. If a standard is adopted in the future, we will update this notice to reflect our compliance.

14. POLICY UPDATES
In Summary:
We update this Privacy Policy as needed to remain compliant with applicable laws and regulations.
When this policy is updated, the new version will display an updated "Revised" date and will take effect immediately. For significant changes, we may provide additional notice, such as through email or a prominent website notification. We encourage regular review of this Privacy Policy to stay informed.

15. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please reach out to us via:
Email: hello@auramobileapp.com

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